Does the VoicePro have a battery backup?

The Voice Pro has a battery that keeps its memory for up to five hours during a power failure. But it does not provide power to ring the phones. Therefore, during a power failure, the VoicePro simply passes the calls through to the phones as follows...

Line 1 rings to extension 10, line 2 ring to extension 11, and so on.

When power comes back, it will use the automated attendant to handle the calls assuming you had created a custom menu.

For extra security, it is recommended that you put the VoicePro behind a UPS that also provides surge protection. The UPS will also allow the full functioning of the unit during a power outage.

Replacement Battery for VoicePro VP206 and VP412

Rechargable batteries don't last forever. If you lose power and discover that your old VoicePro reset itself, your battery is no longer taking a charge.

If your unit starts rebooting randomly, this is a result of a battery that shorted out. 

In both cases the simple solution is to buy a new rechargable battery. 

You need a special kind for the VoicePro, and  your can order it from Amazon, just click here. 

We found a battery with the same specifications and half the price. Ironically, it's sold as a replacement battery for a Blood Pressure Monitor, and also on Amazon here.

When you get your new battery, go to the page "How to Replace the Battery" for replacement instructions.