The VoicePro is designed to work with single-line phones. It gives these phones multi-line access via program functions.
If you insist on using two-line or four-line phones, read on...
If you use two-line phones, for example, you have a choice of connecting just one extension to each phone and using it as a single-line phone, or you can connect two extensions to each phone. But in that case you can only have three phones on the VP206 (two extensions each).
It really doesn’t make sense to have two extensions going to the same phone because the VoicePro is a phone system that lets any single-line phone get access to any outside line.
Incoming calls are handled by the Auto Attendant and routed intelligently based on your custom programed menu, as explained above. So, once again, no need for two lines going to a single phone anymore.
Problems With Using Multi-line Phones
If you have a special need that requires two-line phones to be used, make sure you understand what you want to accomplish.
Usually you would not need an intelligent phone system such as the VoicePro if you just want each incoming line to connect to each phone. This is because the phones have button to select the line you want. If you do this, you would be bypassing the functionality of the VoicePro.
More importantly, if you place one line on hold to answer the other, the VoicePro will not know you placed someone on hold. So it will not play music-on-hold (assuming you connected a music source).
It will also not remind you that you left someone on hold by ringing you back.
These are functions of the VoicePro, but they only work if you place someone on hold via the flash button.
