How do multiple callers get through?


The VoicePro can handle two or four simultaneous callers, depending on which version you buy. But you need multiple lines from your phone company so that multiple callers can ring in at the same time.

In addition, you will want the phone company to enable rollover, so that you use just one number for your business. If the first incoming line is being used, the next caller rolls over to the next line and rings in on that line.

The VoicePro will answer any ringing line and help route the caller, either with your custom auto attendant menu, or by ringing direct to extensions based on your programming.