The VoicePro VP206 has 6 extension jacks to connect in-house phones. The VP412 has 12 jacks. You really only need a single-line phone for each extension.
When you pick up any phone to make a call, the system gives you dial tone from wherever it finds a free line. You don't need to think about it.
Incoming calls can be handled in two different ways based on your needs:
- Either program the unit to automatically send specific incoming lines to specific extensions. The Caller-ID of the incoming call will be sent to the extension phone.
- Or let the auto attendant answer all incoming calls the same way (with your company greeting and a prompt menu). The caller can select from the menu or dial any extension direct if they know it. The line they came in on is not an issue.
